first_imgAir New ZealandairlinesairportSydney Airport Location and admittanceAir New Zealand’s Australian flagship lounge at Sydney Airport is located near gate 59 of the international terminal, on the mezzanine level above the departure gates. The lounge is accessible to passengers flying in Air New Zealand’s Business Premier category, Koru Club members, as well as Elite, Gold, and Elite Partner members of Air New Zealand’s Airpoints program.ServiceThe service at the lounge was prompt and reasonably friendly.Lounge AmbienceAir New Zealand’s Sydney international lounge opened in 2015 and measures 1450m2, accommodating 299 guests. Global architectural firm, Gensler, conceptualised the lounge’s design, which has now been extended to most of the airline’s network of lounges in Australia, New Zealand and Fiji. The space has been divided into different sections for business and leisure travellers, and also features a dedicated kids’ area for little travellers.It was a busy morning at Sydney Airport when I visited but despite the morning rush, the lounge wasn’t too crowded and I easily found a spot to sit in each of the designated areas. I started at the breakfast buffet and had time to order a coffee at the bar before heading to the gate.The vintage-themed Air New Zealand posters placed around the lounge provide a nice Kiwiana touch, while a large LCD-style screen behind the buffet acts as a digital design centrepiece. I also enjoyed the natural light that was offered up from the lounge’s large (and plentiful) windows.Food and beverage optionsThe breakfast buffet had a lot of options for peckish travellers. Fresh fruit, yoghurt pots and green smoothies led to a generous selection of breads (including crumpets), as well as pastries. Hot choices included mini hash browns that were thankfully replenished as I approached; baked beans, delicious scrambled eggs infused with chives, a vegetarian Spanish omelette, and bacon.Juices, soft drinks, tea, coffee and water (still or sparkling) were available at several beverage stations placed around the lounge. Those who can’t start their day without a barista-made coffee won’t be disappointed, with a handy touch-screen ordering system enabling you to order your preferred brew and pick it up a few minutes later – especially handy if you need to head to the gate promptly (like I did).Connect meFree Wi-Fi was easy to access, with several placards placed around the lounge with instructions on how to connect. Likewise, each seating zone had plenty of power ports for charging devices.Boarding information was readily available and announcements were useful for learning the length of the walk to your gate for boarding.Refresh optionsSeven private shower suites are available with hairdryers, towels and Antipodes amenity products.Biggest wow factorAs a bit of a coffee connoisseur, the flat white I had at the lounge was definitely up to the Kiwi/Aussie standard; and ordering it to-taste from the dedicated iPad was quick and easy.last_img read more